Appointments
If you have already registered for our online service you can book appointments by clicking on the box below. If you have not registered, please contact reception and they will provide you with your personal login details.
Book an appointment
We can only offer online appointments for a Gp at the moment as the length of our nurse appointments varies depending on the appointment type.
If you need to make an appointment with our nurse or health care assistant please call the surgery on 0114 2686929.
When the surgery is closed
An out of hour’s service is provided for urgent advice/visits. You may need to attend the Primary Care Centre at the Northern General Hospital.
Always phone first on: 01142686929.
This number connects you to either the GP Collaborative or you can call the 111 service.
If you do not wish to book your appointment online, you can either book over the telephone on 01142686929 or visit the surgery in person.
Telephone lines open:
Mon-Fri 8.30am - 12.00pm and 3.30pm - 6.00pm (except Thurs 8.30am - 12-00pm)
Reception Opening Hours:
Mon-Fri between 8.30am – 6.00pm, Thurs 8.30am - 1.00pm
It is the patient’s responsibility to inform the practice if they cannot make any appointment.
General information
Please book a double appointment in advance if you think your problem will need longer than 10 minutes (late overrunning appointments lead to patient dissatisfaction!).
If you are unable to keep your pre-booked appointment, please make every effort to let us know well in advance, so we can allocate your appointment to another patient.
Please be patient if the Doctor is running late - consultations can often overrun their allotted time due to the nature of the consultation.
Children will normally be seen the same day
If you are late for an appointment you may have to rebook another appointment. You still may be seen but this is up to the doctors discretion. You may be asked to wait until the end of the doctors surgery. Remember if you are late then this makes all the subsequent patient appointments run late.
TRAVEL CLINIC SERVICES
If you are travelling abroad and think you may need some advice, information or travel vaccines we would require at least 6 weeks notice minimum.
We are unable to guarantee we can offer advice if you are travelling at short notice or for departures within the 6 weeks minimum requirement.
Please ask reception for any further details.
We appreciate that sometimes we do not have enough 'book on the day' appointments for all of those who need them. Therefore every morning we have a doctor who can deal with urgent queries over the phone that morning. We will always endeavour to see people with urgent problems on the same day.
Ringing for test results
When ringing for results, please ring after 10am